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Do you want to refer someone to On Your Side?

If you work for an organisation and come across service users identifying as East and Southeast Asian who have experienced racism or any form of hate in the UK, you can fill in this form and refer them to On Your Side to receive ongoing community-based support including emotional and mental health support, employment advice, signposting to legal aid or legal assistance, and more.

Get in touch for any other matters

For any general enquiries, please check out our Frequently Asked Questions first, we might already have the answers you need there!

Let us know how we can improve our service or if you have any other enquiries. We will not share your information with anyone else without your explicit consent.

Frequently asked questions

This service is for anyone in the UK who identifies as East and Southeast Asian, including people with mixed heritage. It is also for anyone who is perceived by others to be East and Southeast Asian and witnesses of hate towards East and Southeast Asians from any background.

Some of the places included in East Asia are: China; Hong Kong; Macau; Mongolia; Japan; North Korea; South Korea and Taiwan.

Some of the places included in Southeast Asia are: Brunei; Cambodia; Indonesia; Laos; Malaysia; Myanmar (Burma); the Philippines; Singapore; Thailand; Timor-Leste and Vietnam.

These lists are by no means fixed or exhaustive.

We also include their diasporas, including British East and Southeast Asian people, many of whom have been born here, or had family in the UK for one or more generations.

This service is for anyone in the UK who identifies as East and Southeast Asian, including people with mixed heritage. It is also for anyone who is perceived by others to be East and Southeast Asian and witnesses of hate towards East and Southeast Asians from any background. If you have experienced or witnessed hate, but don’t think this service is for you, there are a number of other support and reporting services out there, such as Victim Support, Stop Hate UK, and True Vision.

We’re currently working on expanding the range of languages covered by the website and support team – keep posted and drop us a note to let us know which languages we should focus on next!

If you gave your contact details when making a report, the police should have made contact with you within a few days. Please get in touch with us if you gave your details but haven’t heard from the police. If you did not give contact details, please note that the police are unlikely to investigate cases in detail unless they are able to speak with you directly. For more information on the investigation process and your rights, check out the Reportable guidebook

We will never pass on your data to other parties without your consent, apart from rare exceptions where we believe there is a serious risk to your safety or the safety of someone else. In those rare cases, we may escalate a situation to the necessary authorities such as a safeguarding lead in a Local Authority, or to the police.

That’s totally okay! You don’t need to give any details you don’t want to. Speaking with a Helpline Operator means that we can find out more about what happened and how we can support you, but we understand that some people would rather not have to speak with someone. If this is the case, what you’ve told us will be logged, but we might not be able to use it in our reports without further information.

Yes! You can report racism or any other form of hate. This could include verbal harassment in person or online, criminal damage such as graffiti, or physical violence perpetrated because of hostility against an aspect (or assumed aspect) of a person’s identity such as their race, gender, religion, disability, sexuality, or political beliefs.

PLEASE DIAL

0808 801 0393

Call this number to speak to one of our trained call operators who will be able to talk to you about what happened.